A Real Cafe POS
Modifiers, combos, table numbers and a kitchen bump screen — the same till that sold the play session sells the flat white and the babycino, on one docket and one payment.
Built for Play Cafes & Soft Play
Play Cafe Software for the Counter and the Play Room
Sell play sessions and flat whites on the same till. Bookings, prepaid passes, waivers, kitchen orders and check-in — one system, one payment, one end-of-day total.
Most play cafes are running two systems
A booking tool sells the session, a hospitality till sells the coffee, and neither knows about the other. The family who pre-paid online still queues at the counter to be found on a list. The end-of-day reconcile is two exports and a spreadsheet. And when the room is full, only one of the two systems knows.
Cultcha is one catalogue: a 90-minute play session, a ten-visit pack, a party package, a babycino and a toastie are all products, sold from the same screen and paid for in the same transaction. The room’s capacity is one number that both the counter and the website read.
It matters most at the busiest hour. A parent arriving for the 10am session is checked in with a scan, their waiver is already on file, their pass is redeemed automatically, and the coffee they order joins the same tab — without anyone opening a second system.
What a play cafe actually needs
Built around the way a soft-play venue trades: timed sessions, families who come back weekly, and a kitchen that has to keep up.
Play Sessions by Time Slot
Publish 90-minute sessions with a capacity per slot. Parents book and pay online, walk-ins are added at the counter, and the room count is live on both.
Waivers Signed Before Arrival
A parent signs once, for every child they bring, on their own phone. Expiry reminders go out automatically, and the door sees who is still unsigned.
Passes for the Regulars
Ten-visit packs, term passes and unlimited-play memberships. A pass redeems itself at check-in — nobody counts stamps on a loyalty card.
Check-In That Keeps the Queue Moving
Scan a QR or search a surname. Siblings check in together, and capacity updates as they walk through, so you know when the room is full before it is.
Parties and Group Bookings
Party packages with headcounts, food add-ons and deposits, invoiced or paid online — sat alongside the ordinary sessions in the same calendar.
A Saturday, end to end
01
Morning
The 9:30 session is half booked online overnight. Walk-ins are added at the counter, waivers signed on the parent’s phone before they sit down.
02
Midday
Coffees and lunches ring through the same till, orders land on the kitchen screen, and a ten-visit pack redeems itself as a family checks in.
03
Afternoon
A birthday party arrives on a package booked three weeks ago, with its deposit already paid and the food count locked in.
Why venues move to one system
- One system for the cafe and the play room — not a POS bolted to a booking tool
- Capacity per session, visible at the counter and online, so a full room stops selling
- Prepaid packs and memberships that turn a first visit into a weekly one
- Waivers, dependents and allergies against each family, not in a folder behind the counter
- Food and admissions on one receipt, one payment and one end-of-day report
- Staff see today at a glance: who is in, who has paid, and what the kitchen still owes
Frequently asked questions
Can one system really run the cafe and the play sessions?
Yes — that is the point of it. Admissions, passes, memberships and the cafe menu are all products in the same catalogue, sold on the same till, paid in one transaction and reported together at the end of the day.
How do capacity limits work for a play session?
Each session has a capacity, and bookings count against it live — online and at the counter. When it fills, the online slot stops selling, and the door screen shows how many are in the room right now.
Do parents have to sign a waiver every visit?
No. A waiver is signed once and stored against the family, covering the children they bring. You set how long it lasts, and reminders go out before it expires.
Can we sell multi-visit passes and memberships?
Yes — ten-visit packs, term passes, and recurring unlimited-play memberships. Passes redeem automatically at check-in, so staff never count them by hand, and memberships bill on their own schedule.
What about birthday parties and group bookings?
Party packages carry a headcount, food and add-ons, and take a deposit online or an invoice for a larger group. They sit in the same calendar as ordinary sessions, so the room is never double-booked.
Do we need a card reader?
Only if you want one. Cultcha runs on any browser or tablet, and pairs with Stripe Terminal readers for tap and chip at the counter. Online bookings are paid by card without one.
One till for the whole venue
Set up your sessions, passes and menu, and take your first booking today. Free to get started — no credit card, no sales call.